5.5Claim Appeal Process
(A)Submission of Appeal
In the event a claim for benefits is denied, the claimant has the right to appeal to the administrator. A written
request to review a denied claim must be received by the administrator within 90 days after the claim denial.
The request may state the reasons the claimant believes he or she is entitled to Plan benefits, and may be
accompanied by supporting information and documentation for the administrator's consideration.
(B)Decision
The administrator shall decide appeals in accordance with the administrator's fiduciary authority set out in
section 5.4 above. Appeal decisions will be made within 60 days of the receipt of the claim by the administrator
unless special circumstances warrant an extension of time. If an extension of time is required, the administrator
will notify the claimant of the extension. In all cases, the decision will be made no later than 120 days after the
receipt of the claim by the administrator. The appeal decision shall be in writing, specify the reasons for the
decision, and refer to the relevant Plan provision(s) on which the decision is based.
5.6Definitions
The following terms shall have the following meanings ascribed to them:
(A)"Administrator" means the Manager, Compensation and Executive Plans, Human Resources Department,
Exxon Mobil Corporation.
(B)"Corporation" means Exxon Mobil Corporation.
(C)"Covered Employee" has the meaning set out in the ExxonMobil Benefit Plans Common Provisions.
(D)"Covered Executive" means a covered employee who has a classification level of 35 or higher; provided,
however, that the group of covered executives shall be frozen as of September 30, 2007, and no individual shall
become a covered executive on or after October 1, 2007.
(E)"Effective Date" means January 1, 2000.
(F)"Grandfathered retiree" means a person who
(1)became a retiree prior to the effective date, and was covered under the Supplemental Group Life
Insurance Plan or Supplemental Death Benefit Plan immediately prior to the effective date, or who
(2)becomes a retiree after the effective date after having been given the opportunity to elect and having
elected continued coverage under the Supplemental Group Life Insurance Plan or Supplemental Death
Benefit Plan.
(G)"Insurer" means the insurance company that is the issuer of the policy of insurance described in section 3.3(A)
above.
(H)"Participant" means a covered executive, retiree, or grandfathered retiree, as the context requires.
(I)"Retiree"
(1)In General
"Retiree" has the meaning set out in the ExxonMobil Benefit Plans Common Provisions.
(2)Transition Severance Cases
(a)Treatment as Covered Annuitant
Solely for purposes of this Plan, a person who is described in paragraph (b) below shall be
treated as if he or she were a retiree.
(b)Eligibility
A person is described in this paragraph (b) if the person
(i)terminates employment as a covered executive;
(ii)is at least 50 years old by the end of the month in which the termination of
employment occurs;
(iii)has at least 10 years of benefit plan service (as defined in the ExxonMobil Benefit
Plans Common Provisions) at the time of the termination of employment; and
(iv)upon termination of employment receives a benefit under the Exxon Transition
Severance Plan.
(c)Termination of Provision
This paragraph (2) shall not apply to any person who fails to meet the eligibility requirements
set out in paragraph (b) above on or before August 31, 2000.